Store Policy
CUSTOMER CARE
We want you to be 100% satisfied with your purchase. If you have any questions that are not answered here please email hello@stackerscanada.com and we will reply within 24 hours of receipt.
PRIVACY & SAFETY
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from LG Distribution Inc., from 1-833-697-8225 regarding account notifications, customer care, delivery notifications, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 1-833-697-8225 or hello@stackerscanada.com. Mobile opt-in information is never shared with third parties.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@stackerscanada.com or mailing us at: Stackers Canada c/o Mikhaiel Logistics 1383 Joshuas Creek Dr. Oakville ON L6H7G4.
WHOLESALE INQUIRIES
Please contact hello@stackerscanada.com with inquiries.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
PRICE ADJUSTMENT POLICY
At Stackers Canada, we value our customers and want to ensure you’re happy with your purchases. If an item you’ve purchased goes on sale within seven (7) days of the original purchase date, you may request a price adjustment in the form of store credit.
How to Request a Price Adjustment:
• Send an email to hello@stackerscanada.com within seven (7) days of your original purchase date.
• Include your original order # as proof of purchase.
• Specify the item(s) and the new sale price.
Important Details:
• Price adjustments are not available for clearance items marked as final sale.
• We do not issue cash refunds for price adjustments.
• Store credit issued for price adjustments does not expire and can be used on future purchases.
If you have any questions, feel free to contact us at hello@stackerscanada.com. Thank you for shopping with us!